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Client Satisfaction

Our success in the competitive market is propelled by the consistent efforts directed to attain utmost client satisfaction and establish a strong rapport with them. Keeping the same in our mind, we ensure that all the products offered by us are specifically manufactured using only quality approved raw material and modern technologies. Moreover, our proficient professionals work in symphony with the clients to identify their needs and offer them best solutions. In addition, our professionals remain in constant contact with the clients to collect their feedback and bring a continual improvement in our portfolio of products. Along with these, it is due to our ethical business practices, and other clients centric approaches such as easy payment options, time-lined delivery, cost effective pricing and other that we have acquired huge client base across the globe.  

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Quality Assurance

Quality is the hall mark of our organization and we lay utmost attention in maintaining high standards in our products and processes. For the same, we have incorporated strict total quality management policies, which is framed and designed in accordance with international standards. Moreover, we have employed a team of highly qualified quality controllers, which keeps a strict vigil at each stage starting from the procurement till the final delivery.


Listed below are the stages and quality measures that are practiced:


  • Procurement of raw materials: The raw material such as leather and hardware used is procured only from reputed vendors and further, subjected to various checks prior it is sent to production unit.
  • Sampling & Designing: While designing the range, we make use of advanced 3D designing software so that excellent finish can be achieved with optimum accuracy in the dimensions. Even for bulk demands, we ensure that the range is developed with high focus on its utility, comfort and aesthetics.
  • Manufacturing: The complete manufacturing is achieved in strict compliance with industry defined standards. Moreover, the professionals monitor the complete procedure so as to rule any possibility of even minute defect. 
  • Quality Testing: Post manufacturing, our professionals conduct extensive beta testing to ensure trouble free operation of the products. They also perform various tests to determine hardness of the leather, resistance against heat and humidity, dye transfer capability and other properties. Prior to their packaging and delivery, all the products are individually inspected to ensure that they comply with client's specifications. 
  • Packaging & Shipping: To ensure safe transit of the products, every batch is carefully packed using quality material. These batches are then carefully labeled to ensure accuracy in delivery. Further, the logistics department carefully loads and unloads the consignments and assure of time-lied delivery at client’s end.    
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